Terms and Conditions

• Terms for Payment

  • All initial orders and orders not on account are payable by credit card, COD, or cash transfer only.

 

• Customer Accounts

  • Customer accounts billed via invoice are due upon receipt. Customer accounts may be established for customers with recurring orders over $500.

    • To qualify, a minimum of five (5) orders must be placed within a twelve month period averaging $500 or more.

    • Customer accounts are subject to credit approval.

    • Accounts may be deactivated due to slow payment or non-payment on previous orders.

    • Accounts with an outstanding balance over 30 days must be paid in full before additional sales will be completed.

 

• Custom Orders

  • Custom orders require customer approval on drawings and/or specifications and will require a 50% deposit prior to manufacture. The balance will be due upon shipment.

  • Custom orders are non-returnable.

 

• Return Policy

  • Please contact Customer Service before returning any item. All cancelled orders will be treated as a returned item. Customer Service will provide instructions on the return of an item.

  • The following conditions may apply to the return:

    • All in-stock items are subject to a 20% restocking fee if returned.

    • Non-stock items are subject to a 50% restocking fee if returned.

    • Custom orders are non-returnable

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• Warranty

  • Hobbs Architectural Fountains (HAF) warrants the equipment sold pursuant hereto when properly installed and operated as specified by HAF to be free from defect in workmanship and material under normal use and proper operating conditions for the purpose for which it is manufactured and sold as disclosed to HAF and no other warranty or guarantee, except to title, is made or shall be implied. HAF’s liability under such warranty shall be limited to repairing or replacing, FOB point or repair or replacement, any part or parts furnished by HAF which should prove defective, with the exception of electric lamps, if such part or parts are returned to such point of repair or replacement as HAF may direct, with shipping charges prepaid, within a period of one year from date of shipment. HAF’s liability under such warranty for component parts, which HAF has purchased from others, shall not be greater than the warranty liability assumed by the supplier or manufacturer of such component parts. In no event shall HAF be liable under such warranty for any labor, downtime, and increase expense of operation of HAF supplied or other equipment, loss of anticipated profits or incidental or consequential damages of any kind. Buyer shall assume all responsibility for and risk of any loss or damage to all equipment sold pursuant hereto form and after delivery to the carrier. Misuse of equipment causing the flooding of the pumping station shall not be considered for warranty.

  • Returned equipment must be received prior to release of replacement part or no later than 30 days from issuance of conditional invoice in order to be considered for full warranty (credit). If damage is the result of defect(s) in material(s) and/or workmanship, the conditional invoice will be voided.

  • THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE WARRANTY HEREIN SET FORTH.

  • Regardless of any language to the contrary herein contained HAF shall not be liable for any consequential damages, nor, shall any indemnity, warranty, or hold harmless operate to make HAF liable for any act or failure to act of Buyer, Buyer’s officers, employees, agents or independent contractors.​